<P> The term' road rage' is commonly used to refer to situations that are the result of some form of impatience, though of course there can be other factors involved . This phrase refers to circumstances where one or both drivers get into a confrontation in which they are emotionally involved . Driving anywhere in the world can be frustrating . However, attitudes towards annoying circumstances vary widely from one place to another . Excessive honking, as a further example of impatience, is very common in some countries, but not so much in others . </P> <P> Behavior in restaurants and other public places is another example . People can often be rude and impatient toward other patrons, as well as to the staff serving customers . Although a customer may have legitimate complaints about something, there is really no justification to be difficult about it . On the other hand, there is no reason for staff to be surly or curt with customers, but it does happen, all too often . </P> <P> Telephone service and support is another situation where customers can become impatient with company representatives . This may partly be the result of changes in how these support services work . In an effort to save expense costs, many organizations have automated part of all of these services . This starts off the process, in the customer's view, on a somewhat unpleasant note . By the time the client has maneuvered their way through the system, including being on hold for a significant length of time, and sometimes eventually reaching the wrong person for whatever reason, the customer is understandably upset . </P> <P> Impatience is usually viewed as a negative thing . Patience should not be confused with laziness, complacency or inaptitude . Laziness is lacking a desire to fix a certain problem or complete a job . Laziness means that one's desire to do other things than a given task outweighs the desire to do that particular task . This is not the same as being patient with a process . </P>

Who speaks in the beginning of passion fruit