<P> Emotional literacy is made up of' the ability to understand your emotions, the ability to listen to others and empathise with their emotions, and the ability to express emotions productively . To be emotionally literate is to be able to handle emotions in a way that improves your personal power and improves the quality of life around you . Emotional literacy improves relationships, creates loving possibilities between people, makes co-operative work possible, and facilitates the feeling of community . </P> <P> Steiner breaks emotional literacy into 5 parts: </P> <Ol> <Li> Knowing your feelings . </Li> <Li> Having a sense of empathy . </Li> <Li> Learning to manage our emotions . </Li> <Li> Repairing emotional problems . </Li> <Li> Putting it all together: emotional interactivity . </Li> </Ol> <Li> Knowing your feelings . </Li>

Assume the emotional point of view of others