<P> In 2011 the DOJ charged that CVS pharmacies in Sanford, Fla., ordered enough painkillers to supply a population eight times its size . Sanford has a population of 53,000 but the supply would support 400,000 . According to the Drug Enforcement Administration, in 2010 a single CVS pharmacy in Sanford ordered 1.8 million Oxycodone pills, an average of 137,994 pills a month . Other pharmacy customers in Florida averaged 5,364 oxycodone pills a month . DEA investigators serving a warrant to a CVS pharmacy in Sanford on October 18, 2011, noted that "approximately every third car that came through the drive - thru lane had prescriptions for oxycodone or hydrocodone ." According to the DEA, a pharmacist at that location stated to investigators that "her customers often requested certain brands of oxycodone using street slang," an indicator that the drugs were being diverted and not used for legitimate pain management . In response, CVS in a statement issued Feb 17 in response to opioid trafficking questions from USATODAY said the company is committed to working with the DEA and had taken "significant actions to ensure appropriate dispensing of painkillers in Florida ." </P> <P> In 2013 a Korean customer, Hyun Lee, was identified as "Ching Chong Lee" on her receipt from a CVS in New Jersey . Lee contacted CVS and received an email response saying that the employee would be "counseled and trained ." According to Lee's attorney, "(The employee) should have been terminated immediately . She never got an apology . She never got anything further after she complained ." On April 16, 2013, Lee filed a federal discrimination lawsuit against CVS and sought $1 million . She settled for an undisclosed sum . </P> <P> In 2013 CVS introduced a program that rewarded customers up to $50 per year in ExtraCare Bucks in exchange for filling their prescriptions . In order to enroll in the program, customers had to sign a HIPAA waiver acknowledging, "my health information may potentially be re-disclosed and thus is no longer protected by the federal Privacy Rule ." Stores had to fulfill a quota of a number of customers in the program each week . Walgreens and Rite Aid also offer rewards for filling prescriptions, although they do not require a signed HIPAA waiver . </P> <P> On April 1, 2011, the James Randi Educational Foundation awarded CVS Pharmacy the tongue - in - cheek Pigasus Award for selling homeopathic remedies alongside medicines recognized by science . </P>

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