<Tr> <Td> </Td> <Td> This article includes a list of references, but its sources remain unclear because it has insufficient inline citations . Please help to improve this article by introducing more precise citations . (October 2013) (Learn how and when to remove this template message) </Td> </Tr> <P> A concierge (French pronunciation: ​ (kɔ̃sjɛʁʒ)) is an employee of an apartment building, hotel, airport, or office building . However, credit card companies are increasingly offering the services of concierges to high - income clients . A modern concierge may also serve as a personal lifestyle manager, like a majordomo and a secretary . </P> <P> The concierge serves guests of an apartment building, hotel, or office building with duties similar to those of a receptionist . The position can also be maintained by a security guard over the late night shift . A similar position, known as the portero, exists in Spanish - speaking regions . In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his bailiffs . Later on in the 18th century, the concierge was a high official of the kingdom, appointed by the king to maintain order and oversee the police and prisoner records . </P> <P> In 19th - century and early 20th - century apartment buildings, particularly in Paris, the concierge was known as a "Suisse", as the post was often filled by Swiss people . He often had a small apartment on the ground floor, called la loge, and was able to monitor all comings and goings . However, such settings are now extremely rare; most concierges in small or middle - sized buildings have been replaced by the part - time services of door - staff . Some larger apartment buildings or groups of buildings retain the use of concierges . The concierge may, for instance, keep the mail of absented dwellers, be entrusted with the apartment keys to deal with emergencies when residents are absent, provide information to residents and guests, provide access control, enforce rules, and act as a go - between for residents and management when management is not on - site . </P>

What does a concierge do in an apartment
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