<P> Before the problem statement can be crafted, the problem must be defined . It is human nature to want to begin working on a solution as soon as possible and neglecting the definition of the true problem to be solved . However, a poorly defined problem increases the risk of implementing a solution that does not fully meet the expected results . A problem cannot be solved if it is not completely understood . </P> <P> The process of defining the problem is often a group effort . It starts with meeting with the stakeholders, customers, and / or users affected by the issue (if possible) and learning about their pain points . Since people often struggle with effectively communicating their issues, particularly to someone outside of the process, it is helpful to ask a series of "why" questions until the underlying reasoning is identified . This method, known as the "5 Why's", helps drill down to the core problem as many of the experienced frustrations could be mere symptoms of the actual problem . Asking these additional questions as well as paraphrasing what the stakeholder had said demonstrates a degree of empathy and understanding of the problem . </P> <P> The information collected from these initial interviews is only one part of problem analysis . Many times the problem extends to multiple areas or functions to which the stakeholders, customers, and users are unaware . They may also be familiar with what is happening on the surface but not necessarily the underlying cause . Therefore, it is just as essential to gather knowledge, information, and insights from project team members and subject matter experts concerning the problem . Additional research materials, including work instructions, user manuals, product specifications, workflow charts, and previous project plans may also need to be consulted . Like most other stages in the process improvement project, defining the problem is often iterative as several rounds of discussions may be needed to get the full picture . </P> <P> Once the problem is understood and the circumstances driving the project initiation are clear, it is time to write the problem statement . </P>

Meaning of statement of problem in project writing