<P> The EFQM model is used to obtain a complete view of the organizational performance and to understand the relations of cause and effects between what organisations do and the results they achieve . </P> <P> The model consists of three components: </P> <Ul> <Li> Eight core values or key management principles that drive sustainable success <Ol> <Li> Adding value for customers </Li> <Li> Creating a sustainable future </Li> <Li> Developing organisational capability </Li> <Li> Harnessing creativity and innovation </Li> <Li> Leading with vision, inspiration and integrity </Li> <Li> Managing with agility </Li> <Li> Succeeding through the talent of people </Li> <Li> Sustaining outstanding results </Li> </Ol> </Li> <Li> Nine criteria, separated into five "enablers" (leadership, people, strategy, partnerships and resources, and processes, products and services) and four "results" (people, customer, society, and business results) </Li> <Li> RADAR logic, continuous improvement cycle used by EFQM . It was originally derived from the PDCA cycle . <Ul> <Li> Determine the Results aimed at as part of the strategy </Li> <Li> Plan and develop a set of Approaches to deliver the required results now and in the future </Li> <Li> Deploy the approaches in a systematic way to ensure implementation </Li> <Li> Assess and Refine the deployed approaches based on monitoring and analysis of the results achieved and ongoing learning </Li> </Ul> </Li> </Ul> <Li> Eight core values or key management principles that drive sustainable success <Ol> <Li> Adding value for customers </Li> <Li> Creating a sustainable future </Li> <Li> Developing organisational capability </Li> <Li> Harnessing creativity and innovation </Li> <Li> Leading with vision, inspiration and integrity </Li> <Li> Managing with agility </Li> <Li> Succeeding through the talent of people </Li> <Li> Sustaining outstanding results </Li> </Ol> </Li>

What are the concepts of efqm excellence model
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