<P> Worried, Doris decides to fire him . However, Kris has generated so much positive publicity and goodwill for Macy's that Macy (Harry Antrim) promises Doris and Julian bonuses . To alleviate Doris's misgivings, Julian has Granville Sawyer (Porter Hall) administer a "psychological evaluation". Kris passes, and questions Sawyer's own mental health . </P> <P> The store expands on the concept . To avoid looking greedy, competitor Gimbels implements the same policy, forcing Macy's and others to escalate . Eventually, Kris does the impossible: he reconciles bitter rivals Macy and Gimbel (Herbert Heyes). </P> <P> Pierce (James Seay), the doctor at Kris' nursing home, assures Doris that Kris is harmless . Kris makes a pact with Fred--he will work on Susan's cynicism while Fred does the same with Doris, disillusioned by her failed marriage . When Susan reveals she wants a house, Kris reluctantly promises to do his best . </P> <P> Kris learns that Sawyer has convinced young employee Alfred that he is unstable simply because he is kind - hearted . Finding Sawyer unwilling to budge, Kris hits him on the head with Sawyer's umbrella, which was on the desk . Sawyer exaggerates his pain in order to have Kris confined to Bellevue Hospital . Tricked into cooperating, and believing Doris to be in on the deception, Kris deliberately fails his examination and is recommended for permanent commitment . However, Fred persuades Kris not to give up . </P>

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