<P> Phyllis (Barbara Barrie). "Grandma Phyl", Joy's mother, is constantly at odds with Joy, who considers Phyllis selfish . Where Joy is a compulsive, worrying, neat - freak, Phyllis is laid - back, worry - free, and seems to live day - to - day . She practices Buddhism . She participated in the various progressive movements during the 1960s at the expense, Joy believes, of her responsibilities, her husband, and daughter . Reggie appears to be fascinated by her, and Phyllis was apparently very close to George . Phyllis and Joy have a confrontational relationship . Joy felt abandoned by her mother as a child and resents Phyllis' disinterest in providing a stable home life . </P> <P> Delores Herbig (Christine Willes) "as in' her big brown eyes"' (or as George once said "as in' her big fat ass"' and "her big strange heart"). Delores is George's boss at Happy Time . She is highly obsessive - compulsive, which manifests in her dedication to propriety, correctness, and rules, and her artificial perkiness, which she believes to be the "right" attitude and tries very hard to maintain . She disliked George, but she displays a high appreciation for "Millie", both professionally and emotionally, and even goes so far as to model George's personnel file after her after Joy requests a copy . She occasionally mentions things from her past, such as having a cocaine habit in the 1980s, having her neo-nazi tattoos removed, and having restraining orders against her, which contrast with her current personality . She runs a webcam show from her apartment called "Getting Things Done with Delores". She seems very happy and positive but is in fact quite sad and lonely, and is looking for a long - term relationship via online dating . </P> <P> In the Dead Like Me film, Delores is still George's boss . Delores's perky veneer finally breaks down at the death of her beloved cat, Murray . </P> <P> Crystal Smith (Crystal Dahl). Crystal is the receptionist at Happy Time, also known as Jane Smith . She can be very strange, and George initially finds her intimidating when she stares frequently at George and anyone else for long periods and she often refuses interaction, though the two eventually establish a rapport . She has a lookalike boyfriend at Happy Time (also played by Crystal Dahl). How much she knows about George and the other Reapers is never fully revealed in the series . After seeing Millie and possibly recognizing her as George (due to its being Halloween) she looked up files regarding George, after Mason and "Millie" had left, but she finds that the files are unavailable . She has a closet full of Post-its which she steals from work, and in the episode "Business Unfinished" she seemed to notice the soul that Daisy brought into the office . In "Vacation", she actually helped the Reapers complete some long overdue Reaper - related paperwork, but gave no indication to them whether she understood exactly what it was all about . Her Happy Time file shows that she speaks Spanish, French, Russian and Swahili (this may be an in - joke as Crystal is by far the most silent character in the series, barely speaking in most episodes), and that she served with the Special Forces in Southeast Asia . </P>

Daisy adair why has no one ever loved me