<Li> Determine root causes of failures, issues and defects by investigating user sessions, network logs and machine sensors . </Li> <Ul> <Li> Malware is a term short for "malicious software" and is used to describe software to cause damage to a single computer, server, or computer network whether that is through the use of a virus, trojan horse, spyware, etc . </Li> <Li> Spyware is a piece of software that obtains information from a user's computer without that user's consent . </Li> <Li> A web bug is an object embedded into a web page or email and is usually invisible to the user of the website or reader of the email . It allows checking to see if a person has looked at a particular website or read a specific email message . </Li> <Li> Phishing is a criminally fraudulent process of trying to obtain sensitive information such as user names, passwords, credit card or bank information . Phishing is an internet crime in which someone masquerades as a trustworthy entity in some form of electronic communication . </Li> <Li> Pharming is a hacker's attempt to redirect traffic from a legitimate website to a completely different internet address . Pharming can be conducted by changing the hosts file on a victim's computer or by exploiting a vulnerability on the DNS server . </Li> <Li> Social engineering where people are manipulated or tricked into performing actions or divulging confidential information . </Li> <Li> Malicious proxy server (or other "anonymity" services). </Li> <Li> Use of weak passwords that are short, consist of all numbers, all lowercase or all uppercase letters, or that can be easily guessed such as single words, common phrases, a person's name, a pet's name, the name of a place, an address, a phone number, a social security number, or a birth date . </Li> <Li> Using the same login name and / or password for multiple accounts where one compromised account leads to other accounts being compromised . </Li> <Li> Allowing unused or little used accounts, where unauthorized use is likely to go unnoticed, to remain active . </Li> <Li> Using out - of - date software that may contain vulnerabilities that have been fixed in newer more up - to - date versions . </Li> <Li> WebRTC is a protocol which suffers from a serious security flaw that compromises the privacy of VPN - tunnels, by allowing the true IP address of the user to be read . It is enabled by default in major browsers such as Firefox and Google Chrome . </Li> </Ul> <Li> Malware is a term short for "malicious software" and is used to describe software to cause damage to a single computer, server, or computer network whether that is through the use of a virus, trojan horse, spyware, etc . </Li> <Li> Spyware is a piece of software that obtains information from a user's computer without that user's consent . </Li>

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