<P> In July 2017, two New York City police officers were refused service by an employee at Dunkin' Donuts after the employee told the police "I don't serve cops". Police officers boycotted the chain because of the incident and lack of apology from Dunkin' Donuts at the time . Though the company issued an apology, many considered it weak and some non-police customers joined the boycott, also leaving angry messages on the company's social media pages . </P> <P> As of December 28, 2013, there were 10,858 Dunkin' Donuts retail locations, including 7,677 in the United States and 3,181 in other countries . This figure compares with the 17,009 stores of coffee chain Starbucks . </P> <P> As of February 9, 2017, all of Dunkin' Donuts locations are franchisee owned and operated . Within its Northeast home base, Dunkin' Donuts is very popular, and particularly dominant within the six New England states, especially Massachusetts . In addition to its stand - alone shops, Dunkin' Donuts shops can be found within many gas stations, supermarkets, mall and airport food courts, and Walmart stores . Dunkin' Donuts is continuing to grow by adding more locations around the U.S., including the regions where it has been long established . In July 2013, Dunkin' Donuts opened its 500th restaurant in New York City . This location is combined with a Baskin - Robbins . While the greatest number of shops are located in the Northeastern United States, Dunkin' Donuts has since slowly expanded across to the west coast, with more shops planned for the next few years . In the U.S., there are at least 82 franchisees west of the Mississippi River, mostly in central Iowa, which is expected to have approximately 20 new locations over the next 6 years . Arizona, Nevada, New Mexico, and Texas are all expected to see new locations over the next several years as well . </P> <P> In the past decade, Dunkin' Donuts has opened many locations in the Dallas / Fort Worth, Phoenix, and Las Vegas metropolitan areas . In 2013, Dunkin' Donuts opened their first eight locations in the Salt Lake City area, bringing the brand to Utah for the first time . Shop locations also opened in the Denver and Omaha regions . 2014 saw the return of Dunkin' Donuts to the state of Minnesota after nearly a decade's absence, with a new shop opened inside the Kahler Grand Hotel in Rochester . </P>

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