<P> There are many methodologies on PSS design . One of these is called Dominant Innovation system . It uses an Innovation Matrix to identified gaps from customer's fear, not needs based on scenario - based path finding . A new value - chain ecosystem can be further developed to link these gaps between two invisible spaces . For example, John Deere developed Agric Service business based on the customers' worries on soil related issues . It integrates sensors with GPS to develop cognitive site map about soil content to optimize the yield of crops production . In addition, Komatsu Japan used remote maintenance system (Komtrax) system and further integrated with intelligent analytics for proactive maintenance . </P> <P> In recent years, PSS has been further integrated with big data analytics for accelerated innovation . Other technologies such as Prognostics and Health Management and Cyber Physical Systems have further created service innovation technologies for PSS . For example, Alstom Transport System has been developing Train Tracer technologies since 2006 . Currently, it is implementing Health Hub system for its transport fleets . In addition, NSF Industry / University Cooperative Research Center on Intelligent Maintenance Systems (IMS) has been developing predictive anlytics for aircraft engines, machine tools, robots, as well as wind turbines etc. for expanded e-maintenance or cybermaintenance systems . </P> <P> "Servicizing" is a transaction through which value is provided by a combination of products and services in which the satisfaction of customer needs is achieved either by selling the function of the product rather than the product itself, or by increasing the service component of a product offer . The concept is based on the idea that what customers want from products is not necessarily ownership, but rather the function that the product provides or the service the product can deliver . This means that the provider of "servicizing solutions" may get paid by the unit - of - service (or product function) delivered, as opposed to the (more traditional) unit - of - products sold . See service economy for more on the servitization of products . </P> <Dl> <Dt> Types </Dt> </Dl>

What is a product and what is a service