<Ul> <Li> Grandma Spankenheimer (voiced by Susan Blu)--Jake and Daphne's loving grandmother and Frank's mother who loves Christmas . Grandma is the owner of a general store in Cityville . Merchandise at the store includes ornaments, toys, and Grandma's famous "Killer Fruitcake ." </Li> <Li> Jake Spankenheimer (voiced by Alex Doduk)--The main protagonist of the film, Jake leads the search for Grandma when she mysteriously disappears, and Grandma being hit by Santa's sleigh . A firm believer in Santa Claus, Jake proves his family wrong when he finds the real Santa Claus . </Li> <Li> Cousin Mel (voiced by Michele Lee)--The main antagonist of the film . Cousin Mel is a money - grubbing do - badder who wears too much makeup and jewelry and beats Grandpa at cards . Cousin Mel is out to sell the store to the wealthy Austin Bucks, and makes Santa Claus the fall guy in a lawsuit over Grandma's disappearance so she can get all his money . Her partner in crime was her lawyer, I.M. Slime, who was also in on Mel's scheme . At the end of the film, she is arrested, imprisoned, and is on Santa's naughty list for life . Other than simply "a cousin," it is unclear as to her exact relationship within the family or even if she is a Spankenheimer . </Li> <Li> Grandpa Spankenheimer & The Narrator (both voiced by Elmo Shropshire)--Jake and Daphne's grandfather, Grandma's daffy husband and Frank's father . Grandpa accidentally gives Cousin Mel power of attorney, giving Cousin Mel the power to sell Spankenheimer's General Store to Austin Bucks . The narrator is the adult Jake telling the story . </Li> <Li> Austin Bucks (voiced by Cam Clarke)--A monopolizing store tycoon that wants to buy the store from the Spankenheimers, but near the end of the special, decides instead of buying out the Spankenheimers, he decides to franchise the store, which Grandma eventually accepts the offer to franchise the store . Bucks is completely unaware of Cousin Mel's plots and, in fact, gives Jake the opportunity to prove his story, despite not really believing it . </Li> <Li> Santa Claus (voiced by Jim Staahl)--A jolly old man who delivers gifts around the world on Christmas Eve . Santa accidentally runs over Grandma with his reindeer - drawn sleigh, and takes her to his hospital at his North Pole workshop . </Li> <Li> Mrs. Claus (voiced by Kathleen Barr) She is known for making cookies with the elves, caring for the reindeer, and preparing toys with her husband . She makes an appearance in this film reading an article in the newspaper about her husband getting arrested and later flying home with him after he was acquitted . </Li> <Li> Daphne Spankenheimer (voiced by Maggie Blue O'Hara)--Jake's older sister, Grandma and Grandpa's granddaughter and Mr. and Mrs. Spankenheimer's daughter . Daphne is a bit more skeptical and less apt to helping Grandma than Jake is, but she is not as apathetic as Cousin Mel . Despite this, she still cares about her brother and Grandma and Grandpa . </Li> <Li> Frank Spankenheimer (voiced by Scott McNeil)--Jake and Daphne's father and Grandma and Grandpa's son . </Li> <Li> Rita Spankenheimer (voiced by Kathleen Barr)--Jake and Daphne's mother and Grandma and Grandpa's daughter - in law . </Li> <Li> I.M. Slime (voiced by Kathleen Barr)--Cousin Mel's money - loving lawyer . sent to prison with Cousin Mel . </Li> <Li> Officers - (voiced by Jim Fisher and Kathleen Barr) - Two police officers who investigate Grandma's disappearance and later arrest Cousin Mel . </Li> </Ul> <Li> Grandma Spankenheimer (voiced by Susan Blu)--Jake and Daphne's loving grandmother and Frank's mother who loves Christmas . Grandma is the owner of a general store in Cityville . Merchandise at the store includes ornaments, toys, and Grandma's famous "Killer Fruitcake ." </Li> <Li> Jake Spankenheimer (voiced by Alex Doduk)--The main protagonist of the film, Jake leads the search for Grandma when she mysteriously disappears, and Grandma being hit by Santa's sleigh . A firm believer in Santa Claus, Jake proves his family wrong when he finds the real Santa Claus . </Li> <Li> Cousin Mel (voiced by Michele Lee)--The main antagonist of the film . Cousin Mel is a money - grubbing do - badder who wears too much makeup and jewelry and beats Grandpa at cards . Cousin Mel is out to sell the store to the wealthy Austin Bucks, and makes Santa Claus the fall guy in a lawsuit over Grandma's disappearance so she can get all his money . Her partner in crime was her lawyer, I.M. Slime, who was also in on Mel's scheme . At the end of the film, she is arrested, imprisoned, and is on Santa's naughty list for life . Other than simply "a cousin," it is unclear as to her exact relationship within the family or even if she is a Spankenheimer . </Li>

Grandma got ran over by a reindeer door