<P> On June 9, 2010, United States Secretary of the Army John M. McHugh reprimanded the cemetery's superintendent, John C. Metzler, Jr., and his deputy, Thurman Higgenbotham, after a DOD inspector general's report revealed that cemetery officials had placed the wrong headstones on tombs, buried coffins in shallow graves, and buried bodies on top of one another . Metzler, who had already announced his intention to retire on July 2, 2010, admitted some mistakes had been made but denied allegations of widespread or serious mismanagement . The investigation also found that cemetery employees were burdened in their day - to - day work by "dysfunctional management, lack of established policy and procedures, and an overall unhealthy organizational climate ." Both Metzler and Higgenbotham retired soon after the investigation commenced . </P> <P> In March 2011, as a result of the problems discovered, Kathryn Condon, the recently appointed Executive Director of the Army National Military Cemeteries, announced that the cemetery's staff had been increased from 102 to 159 . She added that the cemetery was also acquiring additional equipment because, "They didn't have the proper equipment to do the job really to the standard they needed to do ." </P> <P> The mismanagement controversy included a limitation on mass media access to funerals, which also proved controversial . Until 2005, the cemetery's administration gave free access, with the family's permission, to the press to cover funerals at the cemetery . According to the Washington Post in 2008, the cemetery gradually imposed increasing restrictions on media coverage of funerals beginning about 2005 . </P> <P> After the cemetery's management controversy began to end, the Army appointed Patrick K. Hallinan the acting superintendent of the cemetery in June 2010 . He was promoted permanently to the position in October 2010 . Hallinan had previously worked for the Office of Field Programs in the National Cemetery Administration, an agency of the United States Department of Veterans' Affairs . In that capacity, Hallinan had oversight of 131 national cemeteries, national cemetery policy, procedures, and operations . Hallinan was promoted to Executive Director of the Army National Military Cemeteries upon the retirement of Kathryn Condon in spring 2014 . </P>

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