<P> Ford had exclusive use of the Microsoft Auto embedded operating system that powered the early versions of SYNC until the exclusivity agreement expired in November 2008 . The Ford - developed user interface elements and Ford - developed applications remain exclusive to Ford group vehicles and are not available to other manufacturers using Windows Embedded Automotive for the basis of their in - vehicle infotainment systems . </P> <P> The original SYNC system (before the introduction of MyFord Touch) is now known as "SYNC Gen1", while the new MyFord Touch and MyLincoln Touch systems are known as "Gen2". </P> <P> SYNC v1, which debuted September 2007, offered the ability to play certain entertainment media, the ability to connect to certain mobile phones and digital audio players and to utilize SMS . In January 2008, SYNC v2 was released, which enabled two new Ford developed applications: 911 Assist and Vehicle Health Report . SYNC v3, released in April 2009, enabled the Traffic, Directions and Information application . Later that month, Ford Work Solutions, a collection of five applications marketed towards professionals who buy Ford trucks, was added . The applications included in the Ford Work Solution were Crew Chief, Garmin Nav, LogMeIn and Tool Link . SYNC v4 and v5 were released in January 2010 and January 2011, respectively, and enabled the Ford developed MyFord Touch application for certain 2011 model year vehicles as well as SYNC AppLink capabilities for certain 2011 model year vehicles . The latest version of SYNC was released in November 2012 by Ford and is only applicable to certain vehicles and configurations . </P> <P> Ford has extended the warranty for Sync on several 2011 to 2014 models to five years as a customer satisfaction matter . (Field Service Action Number: 12M02) </P>

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