<Li> Metrics and budget: each action step must have a metric that tells us that the action is complete . For example, if you needed to survey your customers and don't have the internal resources to run the survey or want to protect anonymity, using an outside resource will require money that might not be included in your current operating budget . </Li> <Li> Milestone date: date the action step needs to begin </Li> <P> Some European Union directives describe action plans in order to reach a defined target in air quality or noise reduction . If the target cannot be reached by a member state, the member needs to write a report . Sometimes action plans contain deadlines by which the plan must be ready to start the action (s) and the targets are to be reached . </P>

Using examples explain the elements of a business plan