<Li> Utilization and dissemination plans should be part of the evaluation design </Li> <Li> Evaluations should include an assessment of utilization </Li> <P> The choice of the evaluator chosen to evaluate the program may be regarded as equally important as the process of the evaluation . Evaluators may be internal (persons associated with the program to be executed) or external (Persons not associated with any part of the execution / implementation of the program). (Division for oversight services, 2004). The following provides a brief summary of the advantages and disadvantages of internal and external evaluators adapted from the Division of oversight services (2004), for a more comprehensive list of advantages and disadvantages of internal and external evaluators, see (Division of oversight services, 2004). </P> <Ul> <Li> May have better overall knowledge of the program and possess informal knowledge of the program </Li> <Li> Less threatening as already familiar with staff </Li> <Li> Less costly </Li> </Ul>

What is the basis for determining whether a given communication is successful