<P> In December 2010, Ronnie swapped her newborn baby, who died in cot, with Kat Moon's living baby . Around 3,400 complaints were received, with viewers branding the storyline "insensitive", "irresponsible" and "desperate". Roz Laws from the Sunday Mercury called the plot "shocking and ridiculous" and asked "are we really supposed to believe that Kat won't recognise that the baby looks different?" The Foundation for the Study of Infant Deaths (FSID) praised the storyline, and its director Joyce Epstein explained, "We are very grateful to EastEnders for their accurate depiction of the devastating effect that the sudden death of an infant can have on a family . We hope that this story will help raise the public's awareness of cot death, which claims 300 babies' lives each year ." By 7 January, that storyline had generated the most complaints in show history: the BBC received about 8,500 complaints, and media regulator Ofcom received 374 . Despite the controversy however, EastEnders pulled in rating highs of 9--10 million throughout the duration of the storyline . </P> <P> In October 2014, the BBC defended a storyline, after receiving 278 complaints about 6 October 2014 episode where pub landlady Linda Carter was raped . On 17 November 2014 it was announced that Ofcom will investigate over the storyline . On 5 January 2015, the investigation was cleared by Ofcom . A spokesman of Ofcom said: "After carefully investigating complaints about this scene, Ofcom found the BBC took appropriate steps to limit offence to viewers . This included a warning before the episode and implying the assault, rather than depicting it . Ofcom also took into account the programme's role in presenting sometimes challenging or distressing social issues ." </P> <P> In 2010, EastEnders came under criticism from the police for the way that they were portrayed during the "Who Killed Archie?" storyline . During the storyline, DCI Jill Marsden and DC Wayne Hughes talk to locals about the case and Hughes accepts a bribe . The police claimed that such scenes were "damaging" to their reputation and added that the character DC Deanne Cunningham was "irritatingly inaccurate". In response to the criticism, EastEnders apologised for offending real - life detectives and confirmed that they use a police consultant for such storylines . </P> <P> In October 2012, a storyline involving Lola Pearce, forced to hand over her baby Lexi Pearce, was criticised by the charity The Who Cares? Trust, who called the storyline an "unhelpful portrayal" and said it had already received calls from members of the public who were "distressed about the EastEnders scene where a social worker snatches a baby from its mother's arms". The scenes were also condemned by the British Association of Social Workers (BASW), calling the BBC "too lazy and arrogant" to correctly portray the child protection process, and saying that the baby was taken "without sufficient grounds to do so". Bridget Robb, acting chief of the BASW, said the storyline provoked "real anger among a profession well used to a less than accurate public and media perception of their jobs...EastEnders' shabby portrayal of an entire profession has made a tough job even tougher ." </P>

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