<P> Batho Pele (Sotho: "People First") is a South African political initiative . The initiative was first introduced by the Mandela Administration on October 1, 1997 to stand for the better delivery of goods and services to the public . The Batho Pele initiative aims to enhance the quality and accessibility of government services by improving efficiency and accountability to the recipients of public goods and services . </P> <P> Batho Pele requires that eight service delivery principles be implemented </P>

What is the batho pele principles south africa