<P> In 1997, Dunkindonuts.org was founded by a customer for disgruntled consumers and employees to lodge complaints about the company . The site appeared before the company's own website in many search engines, and received national media coverage before being purchased by Dunkin' Donuts in 1999 . </P> <P> Dunkin' Donuts has been criticized by some of its franchisees for allegedly coercing them out of business at large financial losses . Dunkin' Donuts has sued franchise owners 154 times since 2006 . Over the same stretch of time, McDonald's was involved in five lawsuits . Subway, a company that has four times the number of locations as Dunkin' Donuts, sued its franchisees 12 times . However, these figures do not include arbitrations, which Subway, McDonald's and Dunkin' Donuts use in bringing legal claims against their franchisees . Franchisees allege that the company's larger business strategy requires multi-unit franchisees who have ample capital and can open numerous stores rapidly to compete with Starbucks . </P> <P> In 2009, the company temporarily stopped the sale of two of its products, the Dunkaccino and hot chocolate, after concern of a possible salmonella poisoning at a supplier's facilities . Dunkin' Donuts claims that none of the beverages were contaminated, but the recall was made out of safety for its consumers . </P> <P> In 2009, the Kainos Partners Holding Co., which owned and operated 56 Dunkin' Donuts, filed for bankruptcy . The company claimed to owe an amount between $10 and $50 million . Bart Thorne said that one of the primary causes for bankruptcy was the economic recession that was occurring at the time . </P>

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