<P> "Product Recall" is the twenty - first episode of the third season of the American comedy television series The Office, and the show's forty - ninth episode overall . The series depicts the everyday lives of office employees in the Scranton branch of the fictional Dunder Mifflin Paper Company . In this episode, the company deals with the consequences of an offending watermark that appeared on several reams of paper . Michael Scott (Steve Carell) holds a poorly attended press conference, Jim Halpert (John Krasinski) and Andy Bernard (Ed Helms) head to a high school that printed their prom invitations on the paper to apologize, and Creed frames an employee at the paper mill to keep his job . </P> <P> The episode was written by Justin Spitzer and Brent Forrester, and was directed by Randall Einhorn, the series director of photography . The cast found the scene in which Jim impersonates Dwight Schrute (Rainn Wilson) to be hilarious and had trouble keeping straight faces, forcing multiple takes . The episode first aired in the United States on April 26, 2007 on NBC, during sweeps week . According to Nielsen Media Research, the episode was watched by an estimated 7.56 million viewers, earning a ratings share of 3.9 / 11 among adults . It garnered generally positive critical reception, particularly regarding Jim and Dwight's impressions of each other . </P> <P> In the cold open, Jim Halpert (John Krasinski) shows up at work imitating Dwight Schrute (Rainn Wilson) by wearing large glasses, a short sleeved shirt and hair split on his forehead and pokes fun at Dwight . </P> <P> The Scranton branch of Dunder Mifflin is thrown into damage control mode when reams of paper with an obscene watermark depicting a cartoon duck and mouse having sex are shipped to customers . Michael Scott (Steve Carell) holds an emergency meeting in which he rebukes Creed Bratton (Creed Bratton)--the branch's quality assurance director--for failing to catch the error, tells Kelly Kapoor (Mindy Kaling) to train the accountants to handle customer support calls, and sends Jim and Andy Bernard (Ed Helms) to a school that used the affected paper to print prom invitations . At the school, Andy is horrified to discover that his girlfriend is a student there, and is despondent throughout the visit . On the drive back, Jim cheers him up by initiating an a capella performance of "The Lion Sleeps Tonight". </P>

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