<P> This approach places an emphasis on three aspects (enshrined in standards such as ISO 9001): </P> <Ol> <Li> Elements such as controls, job management, defined and well managed processes, performance and integrity criteria, and identification of records </Li> <Li> Competence, such as knowledge, skills, experience, and qualifications </Li> <Li> Soft elements, such as personnel, integrity, confidence, organizational culture, motivation, team spirit, and quality relationships . </Li> </Ol> <Li> Elements such as controls, job management, defined and well managed processes, performance and integrity criteria, and identification of records </Li> <Li> Competence, such as knowledge, skills, experience, and qualifications </Li>

What is meant by the term quality control