<Li> Deliver--Processes that provide finished goods and services to meet planned or actual demand, typically including order management, transportation management, and distribution management . </Li> <Li> Return--Processes associated with returning or receiving returned products for any reason . These processes extend into post-delivery customer support . </Li> <Li> Enable--New process since Version 11 (Dec 2012). </Li> <P> With all reference models, there is a specific scope that the model addresses . SCOR is no different and the model focuses on the following: </P>

Scor model is based on which three major pillars