<P> The goals of release management include: </P> <Ul> <Li> Planning the rollout of software </Li> <Li> Designing and implementing procedures for the distribution and installation of changes to IT systems </Li> <Li> Effectively communicating and managing expectations of the customer during the planning and rollout of new releases </Li> <Li> Controlling the distribution and installation of changes to IT systems </Li> </Ul> <Li> Planning the rollout of software </Li> <Li> Designing and implementing procedures for the distribution and installation of changes to IT systems </Li>

Which process area csip covers from itil perspective